Jeff
(231) 935-HELP (4357)
Toll-free (866) 935-4357

Monday–Friday 8:00 a.m. to 7:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
customerservice@nwbank.com
i can do that

What is "I can do that!" all about?

"I can do that!" represents our commitment to being the bank with the best customer service. It means that when you ask a question, make a request--even register a complaint--the person you talk with will make sure it's resolved.

"I can do that!" is not a temporary promotional campaign, it's the way we do business. With smiles, professionalism, and a "can-do" attitude that makes banking easier for you. Our decision-making is customer-driven, not operations-driven, and we look forward to meeting your needs.

If you are not happy with the service you have received, or if you've had a great experience with our people, we want to hear from you. Click to Tell the Bank President!