For inquiries and suggestions, please contact our Customer Service Center:

Northwestern Bank
Customer Service Center
P.O. Box 809
Traverse City, MI 49685-0809
(231) 935-4357
Toll-free (866) 935-HELP (4357)
E-mail: customerservice@nwbank.com
Monday through Friday 8:00 a.m. to 7:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.

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