open 2
Dale
(231) 935-HELP (4357)
Toll-free (866) 935-4357
Monday–Friday 8:00 a.m. to 7:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
customerservice@nwbank.com
Bank by Phone (877) 365-2470
24 hours a day, 7 days a week

Merchant Credit Card Services

Program Features

  • No monthly minimum fees
  • Customized merchant processing; we'll design a program to fit your needs.
  • No reprogramming fees for compatible merchant-owned processing equipment
  • No reactivation fees for seasonal merchants
  • Easy-to-read statements
  • Local sales and service
  • 24/7 toll-free customer service
  • Gift card programs

 

Merchant Services Customers:
To maintain PCI compliance, please click the button below to answer a PCI questionnaire. Your default user ID is your merchant number and your default password is your 10-digit business telephone number without punctuation (e.g., 2315551212).

Click here to go to the compliance questionnaire.

If you need help, or have questions, contact one of our people listed below. To read more on the PCI Data Security Standard (PCI DSS), visit the PCI Security Standards Council's Web site.


Contact us to help you with your credit card merchant needs today!

Lynn Peoples
Direct: (231) 932-6620
Toll-free: (800) 968-4754
E-mail: lpeoples@nwbank.com

Bob Bachant
Direct: (231) 932-6660
Toll-free: (800) 968-4754
E-mail: rbachant@nwbank.com

Kristen Wilhite
Direct: (231) 932-6697
Toll-free: (800) 968-4754
E-mail: kwilhite@nwbank.com